Hi, I'm Justin Pietrella

A passionate digital professional seeking to make an impact with an innovative and forward-thinking organization in the Boston area.

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About Me

I'm an expert in Business Analysis and Project Management, where I have more than 12 years of experience to draw from.

However, I've worn many other hats throughout my career including designer, program manager, application specialist, administrator and strategist, which allow me to also provide experience in UX/product design, operational management and digital strategy.

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My Skills

Project Management


Account Management




Business Analysis


Content Management Systems


Business Development


Google Analytics & GTM




Colleague Testimonials

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“Justin is easily one of my favorite account managers I've ever worked with. He expertly manages clients and their expectations, he's a fantastic team member and he'd be an incredible assest to any team he is placed on! ”

— Nancy Decker, Sr. Business Systems Analyst Velir Inc.
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“Justin combines deep practical knowledge of web development with great interpersonal and communication skills. I thoroughly enjoyed working with Justin, and recommend him without hesitation to anyone who is lucky enough to get him!”

— Brad Ettinger, Director, New Business Velir Inc.
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“Justin does a great job of juggling a variety of responsibilities; his work was thorough and on time. He is a wonderful, smart and knowledgeable person to work with and has a great sense of humor and - would welcome the opportunity to work with him again.”

— Kevin Gilligan, Director of Event Ops. Medical Records Institute, Inc.
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“I worked closely with Justin to oversee the security, maintenance of network and servers. He's a dedicated and detail-oriented employee and goes out of his way for others. I was impressed with his pleasant manner and good humor under pressure and recommend him wholeheartedly.”

— Robert Rains, IT Consultant Medical Records Institute, Inc.

My Capabilities

Innovative Ideas

A strong EQ drives me to seek inspiration, remain curious and make connections which others often overlook.

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I'm empowered by making strategic decisions based on strong data analysis and thoughtful, fact-based interpretation.

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User-Centered Focus

A champion of an iterative design process, I favor an approach which puts the user's needs first in order to create highly usable products.

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CMS Background

With a strong content management systems history, I'm able to help solution or customize Sitecore, Drupal and WordPress builds.

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Agile Methodologies

Deep-rooted Software Development Life-cycle background with a strong focus on Agile methodologies including Scrum and Kanban.

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I'm certified by The General Assembly for their Front End Web Development bootcamp course in Boston, MA.

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My Resume


August 1999 - May 2004

B.S. in Engineering Physics

Embry-Riddle Aeronautical University
July 2017 - October 2017

Front End Web Development Certificate

The General Assembly FE Web Development program is a part-time, 10-week course where instructors are those whose daily work involves using industry-grade frameworks, tools, vocabulary and best practices. Experts will introduce students to the basics of programming for the web using HTML, CSS, and JavaScript.

General Assembly


March 2019 - Present

Digital Consultant

I'm incredibly fortunate to be working as a part of The MBTA Customer Technology team as it works to transform how people get around the Boston area. We’re a small but mighty team of designers, engineers, analysts and content specialists charged with bringing novel ideas, modern standards and a user-centered approach to technology on the T.

October 2012 - May 2018

Program Manager

An integral part of the Client Services team, I was responsible for the growth of Velir's business. I maintained a keen understanding of Velir's verticals and services and provided expert relationship and project management to clients.

Velir, Inc.
July 2008 - October 2012

Application Specialist

As part of the Clinical Data Repository team, I would manage cross-functional teams while working with diverse enterprise-wide stakeholder groups. I'd define and gather end-user business needs and translate them into actionable requirements while meeting scope, schedule and budget constraints.

Partners Healthcare
June 2005 - July 2008

Web Specialist

I established department standards for MFS' datacenter intranet pages, led in-house redesign projects for its microsites and owned operations/trainging practices for MFS' in-house content management system.

MFS Invesment Management
October 2006 - October 2009

Network/Web Administrator, PT

While at MRI, Maintained all web and network systems for medrecinst.org, mhealthinitiative.org and the physical office, including hardware and software. I was responsible for all web/network performance and owned all system monitoring, analysis and performance configuration.

Medical Records Institute

Let's Collaborate!

My Contact Details

  • Email justin.pietrella@gmail.com
  • Phone +1 617.304.7321
  • Address Charlestown, MA 02129